Content Curator | Updated on - Mar 30, 2026

The Certificate Course in Basic Front Office at IIHM New Delhi is a 6-month full-time programme that equips students with essential front office skills including guest check-in and check-out procedures, reservation management, telephone etiquette, concierge services, and property management system (PMS) operations. Approved by the Tourism and Hospitality Skills Council (THSC) and NSDC, the course is offered at IIHM's Delhi campus on Mathura Road, New Delhi. The total fee is Rs. 1.30 Lakhs for the entire duration, and admission is through the IIHM eCHAT entrance test. The course is popular among students who wish to build a career at the front desk of hotels, resorts, and hospitality establishments, and is ideal for those seeking a quick, industry-ready qualification.

Admissions for the 2026 session are currently open. Students can register online at echat.elink.in or visit the IIHM Delhi campus. The next eCHAT exam is scheduled for March 20, 2026. The tentative application deadline for the 2026 session is July 31, 2026, with batch commencement expected in August 2026.

Key Points

THSC and NSDC approved certification, widely recognised by the hospitality industry
Practical training on front office operations, PMS software, and guest handling
Exposure to real hotel environments through IIHM's industry tie-ups in Delhi and NCR
Short 6-month duration ideal for students seeking quick entry into hotel front office roles
Covers both operational skills and professional communication for front desk careers

Official Link:

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Highlights
Fees
Admission
Scholarships
FAQs

IIHM Basic Front Office Fees

The Certificate Course in Basic Front Office at IIHM New Delhi has a total fee of Rs. 1.30 Lakhs for the complete 6-month programme. The fee covers tuition and other academic charges. Hostel accommodation is available optionally at approximately Rs. 8,000 per month and is not included in the course fee.

Fee Breakdown

Fee Component	Amount (Rs.)
Tuition Fees	1,20,000
Other Charges (Registration, Development, etc.)	10,000
Total Fees (excluding hostel)	1,30,000
Hostel Fees (optional, per month)	8,000

Hostel fees are not mandatory and are charged separately.
Fees can be paid in instalments; contact the IIHM Delhi admissions office for the payment schedule.
No caution deposit or refundable fees are mentioned for this course.

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IIHM Basic Front Office Admission 2026

Admissions to the Certificate Course in Basic Front Office at IIHM New Delhi are open for the 2026 session. The process involves registering for eCHAT, appearing for the online entrance test, and attending a personal interview. Students can apply online or in person at the campus.

College-Specific Admission Dates

Event	Date
Admission Open for 2026 Session	Ongoing (as of March 2026)
eCHAT Exam Date (Next)	March 20, 2026
Application/Registration Deadline (Tentative)	July 31, 2026
Batch Commencement (Tentative)	August 2026

Entrance Exam Dates

Exam	Relevance	Exam Date
IIHM eCHAT 2026	Primary entrance exam for IIHM admissions	Multiple dates; next on March 20, 2026

The dates mentioned above are tentative and subject to change.

Eligibility Criteria

Candidates must have passed Class 10+2 or equivalent examination with English as one of the subjects.
Upper age limit: 22 years as on July 1, 2026.
No minimum percentage requirement specified; all streams eligible.

Admission Process

Register online at echat.elink.in or collect the application form from the IIHM Delhi campus (form fee: Rs. 600).
Appear for the IIHM eCHAT online entrance test (objective type, 50 questions, 60 minutes).
Shortlisted candidates are called for a personal interview/video call interview.
Merit-based selection and offer of admission.
Pay the admission fee and confirm the seat.

IIHM Basic Front Office Scholarships 2026

IIHM offers scholarships to meritorious students through tuition fee exemptions and merit-based awards. The eCHAT Scholarship is the primary scholarship, awarded based on performance in the eCHAT entrance exam, with up to 100% tuition fee waiver for top scorers. Government scholarships such as the National Scholarship Portal (NSP) may also be applicable for eligible students.

Scholarship Details

Scholarship	Eligibility	Amount/Benefit
IIHM eCHAT Scholarship	Based on eCHAT score	Up to 100% tuition fee waiver
National Scholarship Portal (NSP)	As per government norms	Varies
State Government Scholarships	As per state eligibility	Varies

Scholarship details are subject to change; students should contact the IIHM Delhi admissions office for the latest information.
Scholarship applications must be submitted before the deadline specified by the respective authority.

IIHM Basic Front Office FAQs

Ques. What roles can I apply for after completing the Certificate Course in Basic Front Office from IIHM Delhi?

Ans. After completing this course, students can apply for roles such as Front Office Associate, Guest Service Agent, Receptionist, Reservation Agent, and Concierge at hotels, resorts, serviced apartments, and hospitality establishments. The THSC/NSDC certification adds credibility to the qualification.

Ques. Is knowledge of any specific software required before joining this course?

Ans. No prior software knowledge is required. The course covers Property Management System (PMS) operations as part of the curriculum, and students are trained on industry-standard front office software during the programme.

Ques. Does IIHM Delhi offer placement support for certificate course students?

Ans. Yes, IIHM Delhi provides placement support through campus drives and industry tie-ups. Students are placed at leading hotel chains and hospitality establishments in Delhi and NCR. Dedicated placement data specific to the certificate course is not publicly available, but IIHM's overall placement record is strong.

Ques. Is English proficiency important for this course?

Ans. Yes, English is a key component of the front office role, and the eCHAT entrance test includes a Test of English Language. The course also covers professional communication and telephone etiquette, which are essential for front desk careers.

Ques. Can I pursue higher studies after completing this certificate course?

Ans. Yes, after completing the Certificate Course in Basic Front Office, students can pursue advanced programmes such as the Professional Certificate in Front Office Executive (9 months) or diploma and degree programmes in hotel management. IIHM also offers pathways to international degrees in partnership with the University of West London.

Ques. What is the difference between the Basic Front Office certificate and the Front Office Executive certificate at IIHM?

Ans. The Certificate Course in Basic Front Office is a foundational 6-month programme covering entry-level front office operations. The Professional Certificate in Front Office Executive is a 9-month programme that covers more advanced supervisory and management skills. Students typically progress from the basic to the executive level with experience.