The CBSE Board conducted Class 12 Retail Exam on March 24, 2026. Class 12 Retail Question Paper with Solution PDF is available here for download.
The CBSE Class 12 Retail paper covered key topics from retail management, customer service, merchandising, and sales techniques. Students should focus on understanding retail operations, customer handling, and sales strategies. The exam is marked out of 100, with 60 marks for the theory paper and 40 for internal assessment.
CBSE Class 12 Retail Question Paper 2026 with Solution PDF
| CBSE Class 12 Retail Question Paper 2026 | Download PDF | Check Solution |

A statement which conveys the exact message that you are trying to convey to the other person is called a/an _______ statement.
Which of the following is not related to positive attitude?
How does intrinsic motivation occur?
_____ are like new pages, which are added to separate different topics in a presentation.
Which of the following is not a characteristic of entrepreneurship?
Write the expanded form of FIGs.
The responsibilities towards customers are to maintain and also increase the _____ of the enterprise among its customers.
Retail supervisor is responsible for maintenance or change in _____ displays including those required for periodic sale events.
Housekeeping Supervisor supervises the ______ .
Visual Merchandiser takes care of the _______ representing a seasonal theme.
The _____ products generally sit on the highest shelves, giving rise to the term “top shelf”.
Use _____ for close out items.
Why is angled merchandise used in retail?
What is the full form of COD?
Which method is often used for delivery of digital media?
Which industry commonly uses ICOBO as a shipping address?
Which is one of the main advantages of e-retailing for retailers?
Which of the following is a presentation software?
Which of the following is the correct sequence of POS activity?
The QWERTY layout for manual typewriters was initially designed by ______ in 1872.
Most retail POS systems have _____ cash drawers.
______ retrieves coded pricing information using a laser beam for various items.
An effective Point-of-Sale will :
Which of the following is not an accounting convention?
Which of the following is a limitation of accounting?
The assets that can be converted into cash within a short period (i.e. 1 year or less) are known as _____ .
Billing accuracy is the most important factor for ______ .
______ relate to the names of individuals, firms, companies, banks, and co-operative societies, etc.
Who are the internal users of accounting information?
What is the primary goal of inventory management?
What is the purpose of an inventory audit?
Which inventory method assumes that the earliest goods purchased or produced are the first to be sold?
What is a computerized count sheet?
Which of the following is a common application of manual count sheets?
What does SKU stand for?
List out the problems faced by a person who lacks communication skills.
State any four techniques by which a person can become result-oriented.
Give any four advantages of Presentation Software.
Who are known as Business Entrepreneurs?
Explain the role of green jobs in eco-tourism.
State the objectives of maintenance organizations.
Briefly explain the different modes through which the merchant collects payments from customers.
Briefly explain the first step to be taken at a POS counter by the person posted there.
What are the responsibilities of a billing incharge?
What is the purpose of a stockroom in inventory handling?
Briefly explain the success factors of e-Retailing.
Raj and his partner Ram are dealing in a Garment business. They are planning to enter into e-marketing. Explain the attributes of e-marketing to them.
What is Strip Reader Interface?
Briefly explain the responsibilities of a Front Desk Supervisor.
How is Point of Sale marketing done? Explain.
State any four features of retail billing.
Company Z, a large retailer, is conducting a verification count of the inventory in their warehouse. The warehouse is dimly lit, and the inventory is stored in narrow aisles. The company has a history of inventory discrepancies and wants to ensure accurate counts. What is verification count? Explain the purpose of conducting a verification count of inventory.
Journalize the following transactions:
2022
March 1 Manohar Lal and Sons started a business with cash ₹ 60,000
March 2 Purchased furniture for cash ₹ 10,000
March 4 Purchased goods for cash ₹ 25,000
March 5 Bought goods from Kamlesh ₹ 15,000
COMPLETE MARATHON I CLASS 12 I RETAIL I LAST MINUTE REVISION







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